Privacy Policy
Last updated: 12/6/2025
This privacy policy describes how SML4Change collects, uses, and protects your personal information in the Master Drilling Digital Hub.
Information We Collect
Personal Information
- • Full name and email address
- • Job title and region/location
- • Account creation and login information
Assessment Data
- • Assessment responses and scores
- • Completion dates and progress tracking
- • Capability maturity levels and trends
Technical Information
- • Login sessions and authentication tokens
- • Application usage patterns and timestamps
- • Browser and device information for optimization
How We Use Your Information
- Assessment Services: To provide capability maturity assessments, generate reports, and track progress over time
- Account Management: To maintain your user account, authenticate access, and provide personalized experiences
- Service Improvement: To analyze usage patterns and improve the assessment platform's functionality
- Communication: To send important updates about your assessments and account
Data Protection & Security
Security Measures
- • Encrypted data transmission using HTTPS/TLS protocols
- • Secure password hashing and authentication
- • Regular security audits and monitoring
- • Access controls and user session management
Data Storage
- • Data stored in secure, encrypted databases
- • Regular backups and disaster recovery procedures
- • Data retention policies aligned with business needs
POPIA Compliance
We comply with the Protection of Personal Information Act (POPIA) and are committed to protecting your privacy rights:
- Lawful Processing: We process personal information only for legitimate business purposes with appropriate legal basis
- Data Minimization: We collect only the minimum personal information necessary for assessment services
- Your Rights: You have the right to access, correct, delete, or restrict processing of your personal information
Your Privacy Rights
- Right to Access: Request access to your personal information we hold
- Right to Correction: Request correction of inaccurate or incomplete personal information
- Right to Deletion: Request deletion of your personal information where legally permissible
- Right to Portability: Request a copy of your assessment data in a structured format
Contact Us
For questions about this privacy policy or to exercise your privacy rights, please contact:
SML4Change (Workplace Capability Partners)
Email: privacy[at]sml4change[dot]com
Subject: Master Drilling Assessment Platform - Privacy Inquiry
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes through the platform or via email. Continued use of the service after policy updates constitutes acceptance of the revised terms.